Picking Up With The Parent App
This page has a walkthrough of Picking Up with the Parent App in several formats. Please use the Table of Contents to access your preferred format & specific feature option.
Complete Video Walkthrough
Detailed Text Instructions
- Open your Pikmykid app.
- Click the “Pickup” tab at the bottom of your app screen.
- You will see your student(s) listed underneath their school name(s) with a toggle for each student and today’s pick up mode displayed.
- Please check that the toggles are on and green for any student you wish to pick up/announce your arrival in line for.
- The “Announce” button for the students will turn green when the following criteria are met:
- You have arrived on the school campus or within location range of the campus.
- The dismissal start time set by the school for your student(s) has arrived.
- You have at least one student whose pick up mode allows for announcing. Example: you cannot announce pick up for a bus rider or some other pick up modes depending on the school’s preference.
- Note: If your announce button is not green and you think it should be please review these troubleshooting steps or reach out to our support team from your app account tab > Contact Support.
- Press the “Announce” button per the school’s instructions and the staff will confirm to add you into the pick up line list on their side.