Picking Up With The Parent App (English)

Picking Up With The Parent App

This page has a walkthrough of Picking Up with the Parent App in several formats. Please use the Table of Contents to access your preferred format & specific feature option.

Complete Video Walkthrough

Detailed Text Instructions

1. Open your Pikmykid app.
2. Click the “Pickup” tab at the bottom of your app screen.
3. You will see your student(s) listed underneath their school name(s) with a toggle for each student and today’s pick up mode displayed.
4. Please check that the toggles are on and green for any student you wish to pick up/announce your arrival in line for.
5. The “Announce” button for the students will turn green when the following criteria are met:
   1. You have arrived on the school campus or within location range of the campus.
   2. The dismissal start time set by the school for your student(s) has arrived.
   3. You have at least one student whose pick up mode allows for announcing. Example: you cannot announce pick up for a bus rider or some other pick up modes depending on the school’s preference. 
   4. Note: If your announce button is not green and you think it should be please review these troubleshooting steps or reach out to our support team from your app account tab > Contact Support. 
6. Press the “Announce” button per the school’s instructions and the staff will confirm to add you into the pick up line list on their side.