Parent App Registration & User Guide (English)

Parent App Registration & User Guide

This page has a walkthrough of the app registration process. Please use the Table of Contents to access your preferred format.

Download the Parent User Guide PDF here.

Detailed Text Instructions

1. Download the free app in your phone’s App Store by searching for the Pikmykid Parent App by clicking these links: Apple App Store or Google Play Store.
2. Open the app on your smartphone & click on “Create Account” or use your Google/Apple account to register on the parent app.
3. If you are using your Google or Apple account to register on the app:
   1. Click on the desired option to continue with the registration.
   2. It will ask you to grant permission to the app to fetch your basic details from your Google or Apple account. Click on “Continue” or “OK” to grant permission.
   3. In the next step, select the applicable email address that you would like to continue with registration.
   4. Provide a valid cell/mobile phone number and click on “Next”.
   5. You will receive a temporary & secure code via text message to verify your ownership/access to the cell phone number. Please enter that code into your Pikmykid app to complete the phone verification and click on “Next”. The application will display a message depending on whether it can find your registered phone number within your school’s records. Click on Continue.
   6. Please select the option how you would like to get registered on the app.
4. If you do NOT wish to continue registration using your Google or Apple account:
   1. Click on “Create Account”.
   2. Provide a valid cell/mobile number and click on “Next”.
   3. You will receive a temporary & secure code via text message to verify your ownership/access to the cell phone number. Please enter that code into your Pikmykid app to complete the phone verification and click on “Next”.
   4. The app will display a message depending on whether it can find your registered phone number within your school’s records. Click on “Continue” for the next step.
   5. At this step, provide your valid email address and click on next. You will receive an email with a link to verify. Please access your email account and click the link in the email from [email protected]. Click on “Verify Now” to successfully verify your email address.
   6. After you confirm your email address, please return to the Pikmykid parent app and continue to the next step.
   7. Fill the fields for your First and Last Name. Do NOT use your student’s name. This is your guardian profile for security purposes.
   8. Choose a secure & private password for your account. Please follow the recommended guidelines listed on your app screen for security.
   9. Please select the option how you would like to get registered on the app.
5. Once you have finished registering your account, the app will search our records to find a match between the guardian information you have provided & student records from the school.
   1. If a match is found you can proceed and access your student’s information in the app.
   2. If a match is not found automatically, the app will request some additional basic information from you so our expert support team members can guide you on establishing a parent-student connection.
   3. If you are someone who helps pick up students but is not one of the primary legal guardians – do not worry – a connection will be made once the guardians assign you pick-up responsibilities for the student in their app.