TAMPA, Fla. – Feb. 8, 2022 – PRLog — Pikmykid (https://www.pikmykid.com/), the leading provider of school safety and dismissal solutions, today welcomes Trevor Hewitt to the team as its vice president of customer success and support.
Hewitt brings almost a decade of experience in the education technology industry. Previously, Hewitt was an entrepreneur, having co-founded several successful startups, and a leader in customer success and support, guiding companies towards their mission of customer loyalty while also helping to grow teams.
“I’m an entrepreneur at heart, and I’ve been craving an opportunity to move back into the world of startups because I believe that’s where my talents thrive,” said Hewitt. “Pikmykid was an especially exciting opportunity because its mission is one that heavily resonates with me. I’m a father to two young children, and I can’t think of anything more important to me than their safety and well-being. I’m grateful to have joined a team with similar values to mine and to assist Pikmykid on its journey to making the world a better and safer place.”
Since joining Pikmykid, Hewitt has found success developing its team and increasing efficiency. Moving forward, Hewitt aims to adjust and strengthen the platform while working to increase client retention and build strong relationships with its customers. Hewitt recently surveyed Pikmykid’s existing customer base to determine its Net Promoter Score (NPS) and found the platform to have a very impressive ranking of 60, a comparable score to mega companies, such as Starbucks, Amazon and Netflix. Utilizing the information from the survey results, Hewitt will continue to adjust and improve the platform to best serve its clients.
“In such a short amount of time, Hewitt has proved himself to be a vital component to our team. His background in education technology and wealth of knowledge in customer success and support adds a new depth to our team that will guide us in expanding and refining our platform,” said Pat Bhava, CEO and founder of Pikmykid. “He’s been a very strong addition to the Pikmykid team and I’m looking forward to exploring more of the ideas he has to strengthen the company.”
To learn more about Pikmykid, please visit pikmykid.com (https://www.pikmykid.com/).
Pikmykid empowers schools to simplify dismissal, engage parents, and keep students safe with its easy-to-use platform. To learn more, visit pikmykid.com (https://www.pikmykid.com/).